Your account does not include highlighter on images.
Searches Highlighted on Image
National Sponsors
| April 9, 2015 News Letter Journal |  |
|
©
News Letter Journal. All rights reserved. Upgrade to access Premium Tools
PAGE 13 (13 of 18 available) PREVIOUS NEXT Jumbo Image Save To Scrapbook Set Notifiers PDF JPG
April 9, 2015 |
|
|
Website © 2025. All content copyrighted. Copyright Information Terms Of Use | Privacy Policy | Request Content Removal | About / FAQ | Get Acrobat Reader 
|
editor@newslj.com April 9, 2015 -- 13
news letter journal
Keeping the good guys connected
Denice Pisciotti/NLJ
Newcastle Police Department Communications Supervisor Melissa Stubbs works with Community
Service Officer Trinity Douglas at the NPD dispatch center. National Telecommunicators Week
will be celebrated next week.
Denice Pisciotti
NLJ Reporter
The dedicated dispatchers who take communi-
cation calls in Weston County are being honored,
along with their peers across the country, during
National Telecommunicators Week on April
12-18, and local officials took advantage of the
event to describe the duties performed by the
people who answer distres's calls.and coordinate
emergency re@onses here:: .............. ' .......
Calls are received by dispatchers at the Law
Enforcement Center in Newcastle for not only
the Newcastle Police Department, but also
the Weston County Sheriff's Office, Upton
Police Department, Newcastle Volunteer Fire
Department, Newcastle Ambulance Service,
Upton Volunteer Fire and Ambulance, Osage
Volunteer Fire and Ambulance and Weston
County Fire District. The local dispatchers are
often the first to respond toithe teeds.:of.the
public in emergencies; ahd h'y:d6 so on al
" 're ' "
routine basis.
"I hope the public will take time to express
appreciation for the six dedicated Newcastle
Police Department dispatchers who work around
the clock, all year long, to Support their officers
in the field and help keep the public safe,"
Newcastle Police Chief Jim Owens declared.
The effort to show appreciation to the people
who provide support through telephones, radios,
computers and technical skill to law enforce-
ment, fire services, emergency medical service
and other governmental field personnel, began
in California in 1981. By the early 1990's, the
National Association of Public-Safety convinced
Congress there was a need for a formal proclama-
tion, and the second full week of April became
dedicated to the men and women who serve as
public safety telecommunicators, according to
91 ldispatch.com.
Local professionals are grateful for the rec-
ognition, but they also use the week to spice up
their routine. NPD Communications Supervisor
Melissa Stubbs told the News Letter Journal that
to make work fun, the dispatchers enjoy playing
games to celebrate the special week.
"We play dispatch bingo. When we are
working we mark out calls that we receive,
and the first one to get a bingo receives a little
prize. This year we are going to add a scavenger
hunt-- a police themed scavenger hunt-- to our
games. We also do a crossword puzzle and a
word find. We also have food. It is just a time to
be celebrated," acknowledged Stubbs.
That sort of distraction is welcome for the
people who serve as the operators behind the
scenes, which can exact-an emotional toll on
individuals. Stubbs said the hardest part of the
job is not knowing the end result right away
after sending emergency personnel to respond to
a call. Calls come in 24 hours a day, and range
from civil to crimina! and everything in between.
Local dispatchers also get a few extra calls on
occasion, and Stubbs said that because there are
many different towns called Newcastle across the
United States, it seems like directory assistance
sends most of the calls to this Wyoming city.
She even recalled that one time through social
media a caller was chatting on line with a person
from another country who became despondent
and reached out to NPD for assistance.
"She called me and wanted us to help, but she
knew very little about this man and just struck up
a conversation online. I felt so helpless because
there was nothing we could do unless she was
able to get more specific information," Stubbs
noted.
Information is critical in the dispatch field,
and it is even used outside of emergency situ-
ations to better prepare for future crisis. She
said local, state and national statistics are used
to predict busy times to schedule more than one
dispatcher on duty. Certain calls are required to
be reported to the state once a month and the
data collected is sent on to the Federal Bureau of
Investigation.
"They tally them to give us summaries of
what day is the highest crime day, and between
what hours is the highest crime, both in Wyoming
and nationally. Then you can see trends, and that
helps us with grant money and helps us to be able
to hire more officers when needed. Statistics are
good," she acknowledged.
The dispatchers work three eight hour shifts
with someone manning the telephones 24 hours
a day, seven days a week. The supervisor tries
to give the dispatchers time off when she can
because the job is stressful, and she doesn't want
to deny them time with their family.
She said the sacrifice is worth it, and
occasionally individuals they have helped do
call and thank them, but Stubbs feels the real
reward comes from working together as a team.
Communication and de-stressing are important
aspects of the job, and she is grateful for the
support the dispatchers receive from both the
Newcastle and Upton Police departments, as well
as the Weston County Sheriff's department.
"It is always good to be appreciated and
recognized. The job couldn't be done without the
team. It is not just a one person job, and I have
got the best team!" Stubbs announced.
Bob Bonnar/NLJ
Dispatchers provide the information officers
in the field depend upon to do their job.
CONTRACTOR'S SUPPLY INC.
"Serving The Area Since 1975"
SERVICE. That's the main product at CONTRACTOR'S SUPPLY INC where
the customer always comes first. Located at 5005 Rourke Avenue in Gillette,
phone 682-5153. This is one place where you'll really be treated right.
CONTRACTOR'S SUPPLY INC has built up a long list of satisfied customers
since 1975, and the main reason is the quality of service that they provide.
At CONTRACTOR'S SUPPLY you will find concrete tools; Rain Bird
sprinklers; pipes; Kohler plumbing Iixtures; Delta faucets; hand toots; Milwaukee
power tools; fasteners; surveying supplies; sump pumps and more.
These folks assure you of the best service whenever you call on them.
.......... SUNDANCE ELECTRIC LLC
Finding an electrical contractor is relatively easy. But finding one you can
trust to do the job right is something else.
Located at 47 Government Valley Road in Sundance, phone 283-1328,
)ANCE ELECTRIC LLC has been building their excellent reputation for
years and are known for offering complete electrical contracting for residential,
commercial and industrial needs. Call on them for installations, repairs,
troubleshooting, upgrades and more,
Talk with Tim and the people at SUNDANCE ELECTRIC LLC and you'll soon
discover why their service is sought after and so highly respected.
DON'S SUPER MARKET ........
"Family Owned & Operated"
From the moment you step into DON'S SUPER MARKET. you KNOW that
you're dealing with a store that really knows how to treat a customer right.
There's something for everyone at DON'S SUPER MARKET, located at
1501 West 2nd Street in Gillette, phone 687-1086, and also at 105 Wright Boulevard
in Wright, phone 464-0029, this is one store where the customer always comes first.
DON'S SUPER MARKET offers everything your family needs at the best
including an excellent bakery and dell; fresh produce; dairy products;
lUality meats: health and beauty supplies; cleaning supplies and more,
Shop this well-known store often. You'll save money, and you'll really enjoy the
that's walks
Who's
Who of Outstanding Businesses
St<,[es by Cleaiboase ?ublk:alion
The proud names that we are writing about in these stories have always
made our readers feel welcomed & warmly appreciated. Let us halp you get to
know the exceptional people behind these exceptional companies. Thank you.
SUNSHINE CUSTOM PAINT & BODY, INC.
Where Quality Comes First"
You'll never have to face a tough decision when you go to SUNSHINE
CUSTOM PAINT & BODY, INC, This company surrounds you with superb quality,
Located at 5910 Mohan Road in Gillette, phone 686-0854
SUNSHINE CUSTOM PAINT & BODY, INC is so highfy respected for offering
complete collision repair and auto body work for your cars; trucks; SUVs;
mini-vans and motor homes. Insurance work is always welcomed.
They are experts in color matching, precision frame straightening, refinishing
service, auto glass repair and replacement and more. With their bake and paint
booth you are assured of the highest quality. Visit www, sunshinecustoms,com
G C R TIRE
"Since 1978"
These days it's easy to be puzzled about all the options available when it
comes to choosing a tire company. But when it comes to choosing someone that
will give you their very best no one can help you more than G C R TIRE.
Located at 3604 North US Highway 14-16 in Gillette, phone 682,4796.
G C R TIRE is known, of course, for offering quality, name brand tires for
your cars; trucks; SUVs or mini-vans.
Since 1978, they are your experts in sales, service and repairs.
For all they offer call G C R TIRE, phone 682-4796,
Please keep & use this business guide. Thank you.
We would Iike to talk to you about the merchants who have never hesitated
in saying "thank you" for doing business with them. They are grateful to
have our readers as good friends & good customers.
QUALITY HARDWARE & SUPPLY
"Locally Owned & Operated For Over 29 Years
QUALITY HARDWARE & SUPPLY has always been known as one of those
local businesses that will go the distance to see that their customers' needs are met.
These people work hard and work smart to provide the best in a complete
selection of hardware and more; including tires and tire repairs.
No matter what your spring and summer home improvement projects are
helpful advice is always available at QUALITY HARDWARE & SUPPLY,
located at 400 West Converse in Moorcroff, phone 756-3709.
Everyone at QUALITY HARDWARE & SUPPLY thanks their friends and
customers in Crook and Weston Counties and they look forward to serving you.
GLENN CONSTRUCTION LLC
In today's world, high standards are often put aside for more easily reachable
goals. Comers are cut. Time is saved. But not at GLENN CONSTRUCTION LLC.
Quite the opposite. Today and every day, they prides themselves in providing
general contracting for your home or business.
These pros are the experts in custom design and building; pole barns; storage
units; garages; remodels; backhoe; bobcat work; concrete work and more.
You're invited to become familiar with GLENN CONSTRUCTION LLC, located
in Moorcroft at 314 West Converse, phone 756-3938 or 756-2595, because
they deliver value and high standards in everything they do for you.
, SUNDANCE STATE BANK
"Serving Northeastern Wyoming Since 1895"
Today, as always, SUNDANCE STATE BANK is a local bank that has always
been committed to excellence. They specialize in offering the best financial
services including loans; checking and savings accounts; online banking and
mobile banking; ATMs; night depository and more.
SUNDANCE STATE BANK is located at North Second and Main in Sundance,
phone 283-1074, and they are known for offering their courteous personnel will
see that all your questions are answered promptly and completely. For all they
offer stop in or visit them online at www.sundancestatebank.com
You'll get more froma local bank like SUNDANCE STATE BANK because they
TROYER BUILT CONSTRUCTION LLC .......
The crew at TROYER BUILT CONSTRUCTION LLC is unquestionably, one of the best. They've always gone the
mile as a hard working team to make sure they do the job right.
TROYER BUILT CONSTRUCTION LLC is located to serve the area from Moorcroff, phone Wilbur's cell at 680-0015 or
oward's cell at 680-0032, and are known for offering general contracting work for residential and commercial needs
or pole barns; foundations; gutters; roofs; garages; concrete work: and so much more.
TROYER BUILT CONSTRUCTION LLC is, and will continue to be, an important assel to the Crook and Weslon County
communities. The entire crew here thanks you for your business.
............. NANNEMANN BROTHERS AUTOMOTIVE
"Family Owned & Operated Since 1975"
No matter where you are, NANNEMANN BROTHERS AUTOMOTIVE is never far off. They've been serving the folks from
this area since 1975. And as longstanding neighbors, they are there to help you, located at 1810 Gold Road
(two miles north on Highway 14-16), phone 682-9082 or 1-800-462-5673. NANNEMANN BROTHERS AUTOMOTIVE has
offered ASE-Certified Mechanics that are experts in automatic and standard transmission work, rear differentials,
and transfer cases. You witl also find rebuilt and used automatic transmissions, and new and used parts.
Find out why so many people keep doing business with NANNEMANN BROTHERS AUTOMOTIVE. Why they say their
service is superior, Everyone here looks forward to serving you and they want to personally thank you for coming to them,
Call 682-9082 or t-800.462-5673 for information on all of NANNEMANN BROTHERS AUTOMOTIVE services.
SUNDANCE ASSISTED CARE
"Family Owned& Operated"
Patience. Compassion. Respect. That's what SUNDANCEASSISTED CARE prides themselves in offering
to each and every person in their care. It's a goal that hasn't changed over the years. It's a goal they've been
i able to achieve, year after year, because they believe they have on staff the best support people you'll find.
SUNDANCE ASSISTED CARE is located at 108 Abbey Lane in Sundance, phone 283-1042. Here, they
offer 24-hour supervised care; 3 healthy meals a day; housekeeping and laundry services; help with bathing,
dressing and medication reminders and much more.
The entire staff here wishes to offer you their thanks for your continued confidence in
SUNDANCE ASSISTED CARE and they welcome your calls for information on all they offer, phone 283-1042.
............................. TREASURED MEMORIES HOSPICE
The services offered by TREASURED MEMORIES HOSPICE has grown over the years, and their commitment to excellence
in quality care is stronger than ever.
They are located at 116 North Little Horn Avenue in Moorcroft, phone 756-3344 or 1-800-457-6834 and the trained
professionals at TREASURED MEMORIES HOSPICE offer continuous care; pain management; information and support for
both the patient and their families and so much more.
Quality care will continue to be the leading focus of TREASURED MEMORIES HOSPICE. For information,
phone 756.3344 or 1-800.457-8834. The entire staff here thanks you for the trust you've placed in them•
POWDER RIVER HEATING & AIR CONDITIONING INC., .......
"Your Local CARRIER Dealer"
Consistently professional service is just one of the reasons for the steady growth over the years of
POWDER RIVER HEATING & AIR CONDITIONING INC. They are genuinely committed here to giving you the best in sales,
installations, service, and repairs of CARRIER and all maor brands of furnaces, heating equipment and air conditioners
for residential; commercial; industrial; new construction; additions; remodels and more.
POWDER RIVER HEATING & AIR CONDITIONING tNC also offers plumbing installalions and service. 24 hour emergency
service is always available. They have three locations: in Gillette at 3707 Tanner Drive, phone 682-3089; in Buffalo
at 96 North Lobbing Avenue, phone 684-7512; and .in Sheridan at 900 Gillette Street, phone 674-4822
or visit www.powderriverheaUng,com
REliER CONSTRUCTION & HANDYMAN SERVICES
"Locally Owned & Operated"
When you turn to a company of this caliber, there's no turning back. Many agree that there's much to say
about REIMER CONSTRUCTION & HANDYMAN SERVICES, located to serve the area from Sundance,
299.4709 or 283.3210. Also visit www, relmerconstructionwy, com
Steve, the owner, and his crew are known for offering complete general contracting work for your home
r business. REIMER CONSTRUCTION & HANDYMAN SERVICES are experts in roofing and siding service;
landscaping and water features; patios; carpentry work and so much more.
Compared to many other companies in this field, the difference is simply night and day. They welcome your
: ................................ questions at RE1MER CONSTRUCTION & HANDYMAN SERVICES, phone 299-4709 or 283-3210. (. UBC 2mS